Welcome to Zopexo.com! This page explains how we collect, use, and protect your data, as well as the terms and conditions governing the use of our website and services. By accessing or using our site, you agree to the terms outlined here.

1. Privacy Policy

At Zopexo, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we use it.

1.1 Data We Collect

  • Personal Information: Name, email address, phone number, shipping address.
  • Payment Information: Processed securely by third-party providers.
  • Usage Data: IP address, browser type, device information, and cookies for analytics.

1.2 How We Use Your Data

  • To process and deliver your orders.
  • To provide customer support and manage your account.
  • To send promotional offers and keep you updated if you’ve subscribed.
  • To improve our website through analytics and cookies.

1.3 Data Sharing with Third Parties

  • Your personal data is shared with shipping providers and payment gateways to fulfill your order.
  • We do not sell or rent your data to third parties.

1.4 Security of Your Data

We implement industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet is 100% secure.

1.5 Your Rights

  • You have the right to access, update, or delete your personal information.
  • You can opt-out of receiving marketing emails or WhatsApp updates by contacting us.

2. Terms of Service (TOS)

These Terms of Service govern your use of Zopexo.com and its services. By visiting or purchasing from our site, you agree to the following terms:

2.1 Ordering and Payment

  • All orders are subject to availability. In case of stock issues, we will notify you immediately.
  • Payments are accepted through secure gateways. We do not store payment information on our servers.

2.2 Shipping and Delivery

  • We ship across Pakistan. Delivery times may vary depending on your location and courier service.
  • Delays beyond our control (e.g., customs issues, weather) may occur. We will notify you promptly if any issues arise.

2.3 Returns and Refunds

  • 15-day return policy: If you are unsatisfied with your purchase, you may return it within 15 days.
  • Products must be returned in their original condition to qualify for a refund. Shipping fees are non-refundable unless the product is defective.

2.4 Limitation of Liability

We are not responsible for delays or issues caused by third parties (e.g., courier companies). Zopexo will not be held liable for any indirect or consequential losses.

2.5 Intellectual Property

All content on Zopexo, including text, images, and branding, is copyrighted and may not be used without permission.

2.6 Prohibited Activities

  • Misuse of our services, including fraudulent orders or attempts to interfere with our website, is strictly prohibited.
  • We reserve the right to suspend or terminate accounts found in violation of these terms.

3. Changes to This Policy and Terms

We reserve the right to update or modify this Privacy and TOS page at any time. Any changes will be posted here, and it is your responsibility to review this page periodically.

4. Contact Us

If you have any questions about our Privacy Policy or Terms of Service, feel free to contact us:

  • Email: support@zopexo.com
  • Phone: [Insert Your Phone Number]
  • WhatsApp: [Insert WhatsApp Number]

By using Zopexo.com, you agree to the terms outlined in this Privacy Policy and TOS. Thank you for shopping with us!